YOURDIGITALTWIN LTD
Owner-maintained profileSERVING EDINBURGH · SCOTLAND
Profile introduction
Cyber Essentials Plus certified managed IT provider near Carlisle, founded in 2017, looking after small businesses across Cumbria, the North East and South West Scotland. We specialise in Microsoft 365, cyber security and cloud backup, and you speak to the people who fix the problem, not a call centre.
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Documented SLAs
- Offered / in placeDeclared 27 Oct 2026
- Team visible on website
- Offered / in placeDeclared 27 Oct 2026
- Proactive client communications
- Offered / in placeDeclared 27 Oct 2026
Overview
AI-generated · Oct 2026Yourdigitaltwin is a UK managed IT services provider based in Carlisle, Cumbria, delivering remote IT support, cybersecurity, cloud services and infrastructure management to businesses across the UK, with particular focus on Cumbria, the North East and South West Scotland.
Known for: Microsoft 365 support and cybersecurity services
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
Company
Capabilities
Credentials & check history
2 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
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Business website+1 recorded
https://yourdigitaltwin.co.uk/
Profile record · Date not recorded · Open source
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Contact route+1 recorded
01228475333 · [email protected]
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: Edinburgh, Carlisle, Newcastle
Profile record · service areas do not imply offices · Date not recorded
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Business introduction+1 recorded
Cyber Essentials Plus certified managed IT provider near Carlisle, founded in 2017, looking after small businesses across Cumbria, the North East and South West Scotland. We specialise in Microsoft 365, cyber security and cloud backup, and you speak to the people who fix the problem, not a call centre.
Profile record · Date not recorded
Services & fit 1/4
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Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, Microsoft 365, Backup & Disaster Recovery, IT Helpdesk & Service Desk, IT Consultancy & Strategy
Provider declaration · Date not recorded
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Sector experienceUnknown
Not recorded
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Technologies supportedUnknown
Not recorded
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Customer size rangeUnknown
Not recorded
Credential detail 1/4
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Credentials named+1 recorded
Cyber Essentials; Cyber Essentials Plus
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
Not recorded
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Credential scopeUnknown
Not recorded
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Credential dates & check historyUnknown
Not recorded
Support arrangements 1/4
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Support hoursUnknown
Not recorded
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Response commitmentUnknown
Not recorded
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Support deliveryUnknown
Not recorded
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 2/4
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Review record+1 recorded
5.0/5 from 69 Google reviews
Google review cache · 27 Oct 2026
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Review collection date+1 recorded
27 Oct 2026
Google review cache · 27 Oct 2026
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Customer examplesUnknown
Not recorded
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Reference informationUnknown
Not recorded
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Companies House
Public registry record- Company no.
- 10904116
- Status
- active
- Incorporated
- 2017
- Years trading
- 9
What customers say
positive sentiment3 weeks ago
AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.
This sample of 5 returned reviews presents consistently positive feedback centring on a staff member named James and the provider's technical capabilities. The reviews highlight responsiveness, problem-solving ability and professional service delivery across Microsoft 365, SharePoint and custom development work, though this limited sample contains no recorded criticisms.
- Quick issue identification and resolution
- Clear explanation of technical problems and solutions
- Proactive recommendations for additional business services
- Responsiveness to queries and short-notice requests
★★★★★“I had a great experience with Your Digital Twin, particularly with James, who was incredibly helpful when I was having issues signing into OneDrive on my computer. James quickly identified that the problem was related to my laptop's security settings rather th...”
— Kylie Knox
★★★★★“James has managed our Microsoft 365 licences for some time, and we have always been extremely impressed with his knowledge, efficiency and professionalism. He is able to handle a wide range of Microsoft-related needs and consistently provides clear, reliable s...”
— Kylie Knox
★★★★★“We had a great experience with James at Yourdigitaltwin. He stepped in at short notice to help us out and the service was impeccable. He has been so helpful and also been very quick to respond to any queries we have had since. We would not hesitate to contact...”
— Martine Nadler
Customer reviews
No customer reviews yet. Worked with YOURDIGITALTWIN LTD? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.