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Use IT

Listed
★ 4.6 · 61 Google reviews EST. 2025

Overview

AI-generated

Use IT is a Lancashire-based IT services provider established in 1997, offering IT support, security, and infrastructure solutions to businesses and schools. They provide consultancy, design, installation, and ongoing support to help organisations improve efficiency and compliance.

Known for: IT support and security services in Lancashire

IT Support and Security GDPR Compliance CCTV Systems Cloud Backup and Recovery Penetration Testing
Profile 21% complete
Listed

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Company

1 yrs
Years trading

Capabilities

Services
IT Support & Helpdesk
Industry expertise
Retail

Website security

Does this provider secure its own website? Independently checked by WhatMSP from public signals.

A 86/100
Transport
HTTPS Forces HTTPS HSTS
Headers
Content-Security-Policy Clickjacking protection No MIME sniffing Referrer-Policy Permissions-Policy
Email authentication
SPF DMARC DMARC enforced

Checked Jun 2026 — TLS, HTTP security headers & SPF/DMARC email authentication. WhatMSP is not affiliated with this provider.

What customers say

mixed sentiment
4.6
Google · 61 reviews
Most recent review
5 months ago

Four customers report positive experiences with responsive service, professional staff (particularly Mark and Taylor), and competent technical work including device setup and repairs. However, one customer reports a significant quality control failure during motherboard replacement that resulted in hardware damage, raising concerns about workmanship standards.

Staff responsiveness and personal service quality Device setup and configuration Hardware repair and replacement Quick turnaround despite short notice Quality control during repairs
Strengths
  • Staff described as helpful, professional, and personable
  • Efficient device setup and configuration services
  • Flexible and responsive to urgent requests
  • Competitive pricing on software renewals
Watch-outs
  • Potential quality control issues during hardware replacement work
  • Damage to customer components during service
Highest-rated reviews
★★★★★

“Very helpful and professional service. Mark fully listened to my requirements and provided a smooth device setup effortlessly.”

— Grant Harvey

★★★★★

“Great store! Taylor is such a genuine nice guy. took my pc couple months ago and he worked wonders on it. will always come here now if i have any technical issues. 10/10 customer service. 10/10 work. easiest 5 stars ive ever had to give.”

— Go On Fluxy

★★★★★

“Huge thanks to Use-It Computers for turning everything around when I needed it most! I didn’t give them much notice (sorry, Mark!), but they still managed to sort all my IT and equipment needs quickly, professionally, and without any stress. Mark and the tea...”

— Cassie Watters

Summary AI-generated from public reviews

Customer reviews

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