RIVERBANK IT Systems
Owner-maintained profileSERVING LONDON · GREATER LONDON
Profile introduction
Riverbank IT Systems provides managed IT support for small and medium businesses across Scotland, Northern England and Northern Ireland. Its services combine a Glasgow and Edinburgh helpdesk with system monitoring, infrastructure management and cyber security. The team also handles Microsoft 365, Azure and cloud migration projects, alongside co-managed support and technology planning for organisations with their own IT staff. Businesses can start with an IT audit to review their current systems, security and costs before agreeing the support and project work they need.
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Extended / out-of-hours support available
- Offered / in placeDeclared 6 Sep 2026
- Documented standard operating procedures
- Offered / in placeDeclared 6 Sep 2026
- Dedicated account management
- Offered / in placeDeclared 6 Sep 2026
- On-site support available
- Offered / in placeDeclared 6 Sep 2026
- Client portal / ticketing system
- Offered / in placeDeclared 6 Sep 2026
- Documented SLAs
- Offered / in placeDeclared 6 Sep 2026
- Client references available on request
- Offered / in placeDeclared 6 Sep 2026
- Published case studies
- Offered / in placeDeclared 6 Sep 2026
- Clear, published pricing
- Offered / in placeDeclared 6 Sep 2026
- Team visible on website
- Offered / in placeDeclared 6 Sep 2026
- Proactive client communications
- Offered / in placeDeclared 6 Sep 2026
Overview
AI-generated · Sep 2026Riverbank IT Systems is a Glasgow-based managed IT services provider supporting small businesses across Scotland since 2003. They offer managed IT support, cyber security, and cloud solutions with 24/7 helpdesk coverage and proactive monitoring.
Known for: 24/7 managed IT support and cyber security services for Scottish small businesses
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
Company
A look at their website
Captured 23 Sep 2026
Capabilities
Items marked ° were detected on RIVERBANK IT Systems’s own website rather than declared by the provider, so they may be incomplete or out of date.
Credentials & check history
19 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
AWS Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
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AWS Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
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Cisco Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
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CISSP Credential named in the profile; no completed check is recorded. View certificate details & sources
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CompTIA Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
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CREST Accredited Credential named in the profile; no completed check is recorded. View certificate details & sources
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Crown Commercial Service Supplier Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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Google Cloud Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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IASME Certification Body Credential named in the profile; no completed check is recorded. View certificate details & sources
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IASME Cyber Assurance Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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ICO Registered Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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(ISC)² Member Credential named in the profile; no completed check is recorded. View certificate details & sources
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ISO 27001 Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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ISO 9001 Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
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- Certificate / registration number not recorded
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- Issue date not recorded
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Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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- Certificate / registration number not recorded
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SOC 2 Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
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- Certificate / registration number not recorded
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- Issue date not recorded
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- Expiry date not recorded
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- Certificate scope not recorded
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- Details source not recorded
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- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
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Business website+1 recorded
https://www.riverbank-systems.com
Profile record · Date not recorded · Open source
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Contact route+1 recorded
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: London, Glasgow, Edinburgh, Aberdeen, Dundee, Fife, Perth, Inverness
Profile record · service areas do not imply offices · Date not recorded
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Business introduction+1 recorded
Riverbank IT Systems provides managed IT support for small and medium businesses across Scotland, Northern England and Northern Ireland. Its services combine a Glasgow and Edinburgh helpdesk with system monitoring, infrastructure management and cyber security. The team also handles Microsoft 365, Azure and cloud migration projects, alongside co-managed support and technology planning for organisations with their own IT staff. Businesses can start with an IT audit to review their current systems, security and costs before agreeing the support and project work they need.
Profile record · Date not recorded
Services & fit 2/4
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Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, IT Helpdesk & Service Desk, Compliance & GRC, Connectivity & Broadband, Data Cabling & Structured Wiring, Business Telephony
Provider declaration / Website extraction · Date not recorded
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Sector experience+1 recorded
Professional Services, Manufacturing
Profile record · Date not recorded
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Technologies supportedUnknown
Not recorded
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Customer size rangeUnknown
Not recorded
Credential detail 1/4
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Credentials named+1 recorded
AWS Certified (staff); AWS Partner; Cisco Certified (staff); CISSP; CompTIA Certified (staff); CREST Accredited; Crown Commercial Service Supplier; Cyber Essentials; Cyber Essentials Plus; Google Cloud Partner; IASME Certification Body; IASME Cyber Assurance; ICO Registered; (ISC)² Member; ISO 27001; ISO 9001; Microsoft Certified (staff); Microsoft Partner; SOC 2
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
Not recorded
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Credential scopeUnknown
Not recorded
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Credential dates & check historyUnknown
Not recorded
Support arrangements 3/4
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Extended support hours+1 recorded
Declared available
Provider declaration · 6 Sep 2026
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Response commitmentUnknown
Not recorded
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Support delivery+1 recorded
On-site support: declared available
Provider declaration · 6 Sep 2026
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 4/4
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Review record+1 recorded
5.0/5 from 2 Google reviews
Google review cache · 23 Sep 2026
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Review collection date+1 recorded
23 Sep 2026
Google review cache · 23 Sep 2026
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Customer examples+1 recorded
Declared available
Provider declaration · 6 Sep 2026
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Reference information+1 recorded
Declared available
Provider declaration · 6 Sep 2026
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Companies House
Public registry record- Company no.
- SC557063
- Status
- active
- Incorporated
- 2017
- Years trading
- 9
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
What customers say
positive sentiment1 year ago
AI summary of 2 review excerpts returned by Google. The sample may not represent the full review history.
Both returned reviews praise Riverbank Solar's IT support and cloud services, highlighting fast response times and technical competence. The reviewers describe the service as trustworthy, efficient and professional. This limited sample contains no criticisms.
- fast issue resolution
- knowledgeable technical team
- affordable pricing
- reliable service
★★★★★“Outstanding service from Riverbank Solar! Their expertise in cloud and IT support is unmatched. They fix our issues, no matter how small. Trustworthy and efficient – very affordable.Thanks!”
— Bhaskar Kakde
★★★★★“Riverbank provide us amazing service! Their team provided top-notch computer support -fast, professional, and super knowledgeable. Highly recommend for reliable service!”
— Kamela Bass
Customer reviews
No customer reviews yet. Worked with RIVERBANK IT Systems? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.