PRIME POTENTIAL (UK) LIMITED
Owner-maintained profileSERVING LONDON · GREATER LONDON
Profile introduction
Prime Potential is a Cumbria-based Managed Service Provider with our team's 25 years of combined experience keeping local and national businesses running smarter, safer, and more efficiently. We don't just fix IT problems — we take full ownership of your technology, so you get to focus on growing your business instead of firefighting it. We take the time to learn your business by name, no just your ticket number. From fully managed and co-managed IT support to cybersecurity, cloud, connectivity, and business systems, we act as a single, dependable partner for everything technology touches in your organisation. We answer fast, we fix things properly the first time, and we never lock you into rigid long-term contracts — our rolling 12-month agreements mean we earn your business every year, not just once. Trusted by 100+ businesses across a range of sectors, we combine proactive, round-the-clock monitoring with a genuinely personal approach — we know your business by name, not your ticket number. Whether you're a growing SME or an established organisation, we'll build you a technology plan that scales with your ambitions. Ready to see what proactive IT support really feels like? Book your free IT Review Audit today and find out exactly where your systems stand.
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Extended / out-of-hours support available
- Offered / in placeDeclared 4 Sep 2026
- Documented standard operating procedures
- Offered / in placeDeclared 4 Sep 2026
- Dedicated account management
- Offered / in placeDeclared 4 Sep 2026
- On-site support available
- Offered / in placeDeclared 4 Sep 2026
- Documented SLAs
- Offered / in placeDeclared 4 Sep 2026
- Client references available on request
- Offered / in placeDeclared 4 Sep 2026
- Published case studies
- Offered / in placeDeclared 4 Sep 2026
- Clear, published pricing
- Offered / in placeDeclared 4 Sep 2026
- Team visible on website
- Offered / in placeDeclared 4 Sep 2026
- Proactive client communications
- Offered / in placeDeclared 4 Sep 2026
Overview
AI-generated · Oct 2026Prime Potential is a UK-based managed service provider offering fully managed and co-managed IT support, cybersecurity, cloud solutions, and digital transformation services. They serve organisations across the Lake District and wider UK, positioning themselves as a proactive partner that anticipates issues and provides affordable, scalable IT solutions.
Known for: Fully managed and co-managed IT support services
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
Company
Capabilities
Credentials & check history
6 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
Cisco Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
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- Issuer / certification body not recorded
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- Expiry date not recorded
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- Certificate scope not recorded
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- Details source not recorded
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- Check source link not recorded
CompTIA Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
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- Certificate / registration number not recorded
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- Issue date not recorded
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- Certificate scope not recorded
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- Details source not recorded
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Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
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- Certificate / registration number not recorded
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- Issue date not recorded
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- Certificate scope not recorded
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ICO Registered Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
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- Certificate / registration number not recorded
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- Issue date not recorded
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- Expiry date not recorded
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- Certificate scope not recorded
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Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
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- Certificate scope not recorded
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- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
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- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
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Business website+1 recorded
https://prime-potential.co.uk/
Profile record · Date not recorded · Open source
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Contact route+1 recorded
0800 229 4059 · [email protected]
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh, Bristol, Liverpool, Reading, Berkshire, Slough, Bracknell, Maidenhead, Wokingham, Newbury, Windsor, Oxford, Oxfordshire, High Wycombe, Buckinghamshire, Milton Keynes, Surrey, Kent, Essex, Sussex, Cambridge, Brighton, Crawley, Watford, Hertfordshire, Peterborough, Norwich, Norfolk, Suffolk, Ipswich, Hampshire, Southampton, Portsmouth, Winchester, Basingstoke, Romsey, Fareham, Bath, Exeter, Plymouth, Cornwall, Devon, Somerset, Taunton, Dorset, Bournemouth, Gloucester, Gloucestershire, Cheltenham, Swindon, Wiltshire, Salisbury, Coventry, Wolverhampton, Stoke-on-Trent, Staffordshire, Worcester, Worcestershire, Shropshire, Shrewsbury, Telford, Derby, Derbyshire, Nottingham, Leicester, Lincolnshire, Lincoln, Northampton, Northamptonshire, Cheshire, Lancashire, Preston, Blackburn, Blackpool, Carlisle, Cumbria, Sheffield, Bradford, Hull, York, Newcastle, Durham, Sunderland, Darlington, Aberdeen, Dundee, Fife, Perth, Inverness, Cardiff, Swansea, Newport, Caerphilly, Belfast, Lisburn, Cookstown, Bolton, Warrington, Bury, Wirral, Wigan, Salford, Burnley, Stockport, Oldham, Rochdale, Harrogate, Wakefield, Yorkshire, Leamington Spa, Warwick, Redditch, Nuneaton, Barry, Bridgend, Merthyr Tydfil, Wrexham
Profile record · service areas do not imply offices · Date not recorded
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Business introduction+1 recorded
Prime Potential is a Cumbria-based Managed Service Provider with our team's 25 years of combined experience keeping local and national businesses running smarter, safer, and more efficiently. We don't just fix IT problems — we take full ownership of your technology, so you get to focus on growing your business instead of firefighting it. We take the time to learn your business by name, no just your ticket number. From fully managed and co-managed IT support to cybersecurity, cloud, connectivity, and business systems, we act as a single, dependable partner for everything technology touches in your organisation. We answer fast, we fix things properly the first time, and we never lock you into rigid long-term contracts — our rolling 12-month agreements mean we earn your business every year, not just once. Trusted by 100+ businesses across a range of sectors, we combine proactive, round-the-clock monitoring with a genuinely personal approach — we know your business by name, not your ticket number. Whether you're a growing SME or an established organisation, we'll build you a technology plan that scales with your ambitions. Ready to see what proactive IT support really feels like? Book your free IT Review Audit today and find out exactly where your systems stand.
Profile record · Date not recorded
Services & fit 1/4
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Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), IT Helpdesk & Service Desk, Compliance & GRC, Connectivity & Broadband, Data Cabling & Structured Wiring, Business Telephony, IT Consultancy & Strategy
Provider declaration · Date not recorded
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Sector experienceUnknown
Not recorded
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Technologies supportedUnknown
Not recorded
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Customer size rangeUnknown
Not recorded
Credential detail 1/4
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Credentials named+1 recorded
Cisco Certified (staff); CompTIA Certified (staff); Cyber Essentials; ICO Registered; Microsoft Certified (staff); Microsoft Partner
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
Not recorded
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Credential scopeUnknown
Not recorded
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Credential dates & check historyUnknown
Not recorded
Support arrangements 3/4
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Extended support hours+1 recorded
Declared available
Provider declaration · 4 Sep 2026
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Response commitmentUnknown
Not recorded
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Support delivery+1 recorded
On-site support: declared available
Provider declaration · 4 Sep 2026
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 2/4
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Review recordUnknown
Not recorded
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Review collection dateUnknown
Not recorded
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Customer examples+1 recorded
Declared available
Provider declaration · 4 Sep 2026
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Reference information+1 recorded
Declared available
Provider declaration · 4 Sep 2026
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Companies House
Public registry record- Company no.
- 15295929
- Status
- active
- Incorporated
- 2023
- Years trading
- 3
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
Customer reviews
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About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.