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PRIME POTENTIAL (UK) LIMITED

Listed

LONDON · GREATER LONDON

EST. 2023 1-10 staff
Self-certified score · awaiting independent verification
32/50
Self-certified
0 S·25 G·32 P·40 50

What’s behind this score (as declared)

Security & Compliance 3/12

Cyber Essentials (+2) · ICO Registered (+1)

Capability & Technical 12/12

Microsoft / AWS / Google Cloud partner (+2) · Cloud expertise (+2) · RMM / monitoring tooling (+1) · Verified individual certifications on staff (+3) · 24/7 or extended-hours support (+2) · Documented processes / ITIL (+1) · Security stack (EDR / SIEM / SOC) (+1)

Trust & Reputation 3/10

Case studies / testimonials (+1) · Verified client references (+2)

Service Quality 6/8

Written SLAs (+2) · UK-based support (not outsourced) (+2) · On-site support capability (+1) · Dedicated account management (+1)

Reliability & Stability 8/8

Professional indemnity insurance (+2) · Transparent pricing (+1) · Team / leadership visible (+1) · Cyber insurance (+1) · Business continuity / disaster recovery (+1) · Financial health (turnover / accounts) (+1) · Proactive communication & contract terms (+1)

This score reflects what PRIME POTENTIAL (UK) LIMITED has declared about its credentials. It has not been independently verified by WhatMSP. Only a verified score earns the metal badge and unlocks tenders.

Company

3 yrs
Years trading

About

Prime Potential is a Cumbria-based Managed Service Provider with our team's 25 years of combined experience keeping local and national businesses running smarter, safer, and more efficiently. We don't just fix IT problems — we take full ownership of your technology, so you get to focus on growing your business instead of firefighting it. We take the time to learn your business by name, no just your ticket number. From fully managed and co-managed IT support to cybersecurity, cloud, connectivity, and business systems, we act as a single, dependable partner for everything technology touches in your organisation. We answer fast, we fix things properly the first time, and we never lock you into rigid long-term contracts — our rolling 12-month agreements mean we earn your business every year, not just once. Trusted by 100+ businesses across a range of sectors, we combine proactive, round-the-clock monitoring with a genuinely personal approach — we know your business by name, not your ticket number. Whether you're a growing SME or an established organisation, we'll build you a technology plan that scales with your ambitions. Ready to see what proactive IT support really feels like? Book your free IT Review Audit today and find out exactly where your systems stand.

Capabilities

Services
IT Support & Helpdesk Cybersecurity Cloud & Microsoft 365 IT Infrastructure VoIP & Telecoms Microsoft 365 Backup & Disaster Recovery Networking Managed Security (SOC) IT Helpdesk & Service Desk Compliance & GRC Connectivity & Broadband Data Cabling & Structured Wiring Business Telephony IT Consultancy & Strategy
Specialisms
Dental Practices Accountancy Firms Law Firms Architecture & Design Estate Agents Recruitment Agencies Charities & Non-Profits Financial Services Hospitality & Leisure Logistics & Transport Azure Migration Microsoft 365 Deployment Network Design VoIP Migration Server Virtualisation Disaster Recovery Cloud Backup Solutions Endpoint Security Enterprise WiFi ISO Implementation Support
Areas covered
London Manchester Birmingham Leeds Glasgow Edinburgh Bristol Liverpool Reading Berkshire Slough Bracknell Maidenhead Wokingham Newbury Windsor Oxford Oxfordshire High Wycombe Buckinghamshire Milton Keynes Surrey Kent Essex Sussex Cambridge Brighton Crawley Watford Hertfordshire Peterborough Norwich Norfolk Suffolk Ipswich Hampshire Southampton Portsmouth Winchester Basingstoke Romsey Fareham Bath Exeter Plymouth Cornwall Devon Somerset Taunton Dorset Bournemouth Gloucester Gloucestershire Cheltenham Swindon Wiltshire Salisbury Coventry Wolverhampton Stoke-on-Trent Staffordshire Worcester Worcestershire Shropshire Shrewsbury Telford Derby Derbyshire Nottingham Leicester Lincolnshire Lincoln Northampton Northamptonshire Cheshire Lancashire Preston Blackburn Blackpool Carlisle Cumbria Sheffield Bradford Hull York Newcastle Durham Sunderland Darlington Aberdeen Dundee Fife Perth Inverness Cardiff Swansea Newport Caerphilly Belfast Lisburn Cookstown Bolton Warrington Bury Wirral Wigan Salford Burnley Stockport Oldham Rochdale Harrogate Wakefield Yorkshire Leamington Spa Warwick Redditch Nuneaton Barry Bridgend Merthyr Tydfil Wrexham

Companies House

Verified
Company no.
15295929
Incorporated
2023
Years trading
3

Customer reviews

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About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Scores are WhatMSP’s assessment under our published methodology at the time of review; self-certified figures are unverified declarations by the provider. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.

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