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PLUGDIN BUSINESS SOLUTIONS LTD

Owner-maintained profile

SERVING GLASGOW · SCOTLAND

★ 5.0 · 64 Google reviews 11-50 staff

Profile introduction

Plugdin Business Solutions is a Scotland-based Managed IT Service Provider delivering comprehensive IT support, cybersecurity, cloud solutions and business connectivity to organisations across the UK. As a Cyber Essentials Plus certified provider, we specialise in Microsoft 365, Azure, cloud migrations, network infrastructure, managed security and proactive IT management. We provide reliable, commercially focused IT solutions, acting as a trusted, long-term technology partner for businesses of all sizes.

Customer organisation sizes

Customer sizes recorded on this profile, measured by employee count. Confirm that the provider can support your requirements.

  • 1-10 employees
  • 11-50 employees
  • 51-100 employees
  • 101-250 employees
  • 251-500 employees
  • 500+ employees

Support & working style

Answers supplied by the provider. Confirm the arrangements for your contract.

Staffed 24/7 support (not monitoring alone)
Not offered / not in placeDeclared 15 Oct 2026
Extended / out-of-hours support available
Offered / in placeDeclared 15 Oct 2026
Remote support available
Offered / in placeDeclared 15 Oct 2026
UK-based helpdesk
Offered / in placeDeclared 15 Oct 2026
Dedicated account management
Offered / in placeDeclared 15 Oct 2026
On-site support available
Offered / in placeDeclared 15 Oct 2026
Client portal / ticketing system
Offered / in placeDeclared 15 Oct 2026
Documented SLAs
Offered / in placeDeclared 15 Oct 2026
Client references available on request
Offered / in placeDeclared 15 Oct 2026
Clear, published pricing
Offered / in placeDeclared 15 Oct 2026
Team visible on website
Offered / in placeDeclared 15 Oct 2026
Clear contract terms
Offered / in placeDeclared 15 Oct 2026
Proactive client communications
Offered / in placeDeclared 15 Oct 2026

Overview

AI-generated · Oct 2026

PlugdIn Business Solutions provides managed IT support, telecoms, cloud computing, and disaster recovery services to businesses across Scotland. Established in 2011, they work with organisations of all sizes, offering remote support and consultancy tailored to companies without in-house IT expertise or resources.

Known for: managed IT support and telecommunications solutions for small to medium-sized businesses

managed IT support disaster recovery network management cloud computing telecom services

Written by AI from what the register holds on this provider, not supplied by the provider. What we check

Capabilities

Services
IT Support & Helpdesk Cybersecurity Cloud & Microsoft 365 IT Infrastructure VoIP & Telecoms Microsoft 365 Backup & Disaster Recovery Networking IT Helpdesk & Service Desk Connectivity & Broadband Data Cabling & Structured Wiring Business Telephony IT Consultancy & Strategy
Areas covered
Glasgow Edinburgh Fife

Credentials & check history

3 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.

Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded

Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.

Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.

The detail behind the profile.

14/20 information points

One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.

Information coverage for PLUGDIN BUSINESS SOLUTIONS LTD; each axis is out of four Company information: 4 of 4 Services & fit: 3 of 4 Credential detail: 1 of 4 Support arrangements: 3 of 4 Customer evidence: 3 of 4 Company Services Credentials Support Customers
Five equal areas · four topics each.
More information does not mean a better provider.
Company information 4/4
  • Business website+1 recorded

    https://plugdin.co.uk

    Profile record · Date not recorded · Open source

  • Contact route+1 recorded

    +447557906241 · [email protected]

    Profile record · Date not recorded

  • Base & service locations+1 recorded

    Service areas: Glasgow, Edinburgh, Fife

    Profile record · service areas do not imply offices · Date not recorded

  • Business introduction+1 recorded

    Plugdin Business Solutions is a Scotland-based Managed IT Service Provider delivering comprehensive IT support, cybersecurity, cloud solutions and business connectivity to organisations across the UK. As a Cyber Essentials Plus certified provider, we specialise in Microsoft 365, Azure, cloud migrations, network infrastructure, managed security and proactive IT management. We provide reliable, commercially focused IT solutions, acting as a trusted, long-term technology partner for businesses of all sizes.

    Profile record · Date not recorded

Services & fit 3/4
  • Services listed+1 recorded

    IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, IT Helpdesk & Service Desk, Connectivity & Broadband, Data Cabling & Structured Wiring, Business Telephony, IT Consultancy & Strategy

    Provider declaration · Date not recorded

  • Sector experienceUnknown

    Not recorded

  • Technologies supported+1 recorded

    SentinelOne, Veeam, Microsoft Azure, Microsoft 365

    Provider declaration · Date not recorded

  • Customer size range+1 recorded

    1-10 employees, 11-50 employees, 51-100 employees, 101-250 employees, 251-500 employees, 500+ employees

    Profile record · 15 Oct 2026

Credential detail 1/4
  • Credentials named+1 recorded

    Cyber Essentials; Cyber Essentials Plus; Microsoft Partner

    Profile credential record · Date not recorded

  • Issuer or registration detailsUnknown

    Not recorded

  • Credential scopeUnknown

    Not recorded

  • Credential dates & check historyUnknown

    Not recorded

Support arrangements 3/4
  • Staffed 24/7 support+1 recorded

    Declared not offered

    Provider declaration · 15 Oct 2026

  • Response commitmentUnknown

    Not recorded

  • Support delivery+1 recorded

    On-site support: declared available; Remote support: declared available

    Provider declaration · 15 Oct 2026

  • Service area+1 recorded

    Local

    Profile record · Date not recorded

Customer evidence 3/4
  • Review record+1 recorded

    5.0/5 from 64 Google reviews

    Google review cache · 15 Oct 2026

  • Review collection date+1 recorded

    15 Oct 2026

    Google review cache · 15 Oct 2026

  • Customer examplesUnknown

    Not recorded

  • Reference information+1 recorded

    Declared available

    Provider declaration · 15 Oct 2026

Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.

Companies House

Public registry record
Company no.
SC404911
Status
active
Incorporated
2011
Years trading
15
Directors
LAWSON, Brian John WILSON, Darren Steven

What customers say

positive sentiment
5.0
Google · 64 reviews
Latest returned review
2 months ago

AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.

This sample of five returned reviews describes consistently positive experiences with Plugdin's managed IT services. Reviewers highlight responsive support, seamless transitions, and tailored solutions, with several customers noting long-term relationships. No criticisms appear in this particular sample.

responsive support and fast response times seamless system transitions and migrations tailored solutions aligned to business needs professional and courteous team long-term customer retention
Strengths
  • Prompt and courteous handling of IT issues
  • Seamless transitions with no downtime reported
  • Simple, affordable solutions compared to competitors
  • Consistently fast response times
Highest-rated returned reviews
★★★★★

“Plugdin were recommended to us by a colleague when our previous supplier let us down. Pludgin have been brilliant, ensuring that the whole transition to a new supplier went seamlessly. They offered simple and affordable solutions to our IT needs which other...”

— bronagh (Hunter REIM)

★★★★★

“We have worked with Plugdin for many years now, honestly cannot fault them. From great service to excellent response times and great staff, we have zero complaints. Highly recommend!”

— Laura Gracie

★★★★★

“Plugdin has been an outstanding support to our company. From the outset, they took the time to fully understand our requirements, carefully researched the best solutions, and presented tailored options that aligned perfectly with our operations. Once a strate...”

— ATPA LTD

Customer reviews

No customer reviews yet. Worked with PLUGDIN BUSINESS SOLUTIONS LTD? Be the first to share your experience. Every review is checked before it appears.

About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.

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