ONE2CALL LIMITED
Owner-maintained profileSERVING SHEFFIELD · YORKSHIRE
Profile introduction
Our mission is to get technology on your side. Working for you, not against you. That means more than just fixing what goes wrong or ensuring it doesn’t. That’s the least you should expect. It means always being courteous and friendly. It means taking delight in helping. It means seeking to understand your business. But overall it means taking the time to listen. Only by listening, by understanding your business and ambitions, can we help you find the right solutions to help you succeed now and into the future. And when we have done that, you will truly have technology on your side.
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Extended / out-of-hours support available
- Offered / in placeDeclared 21 Sep 2026
- Documented standard operating procedures
- Offered / in placeDeclared 21 Sep 2026
- Dedicated account management
- Offered / in placeDeclared 21 Sep 2026
- On-site support available
- Offered / in placeDeclared 21 Sep 2026
- Client portal / ticketing system
- Offered / in placeDeclared 21 Sep 2026
- Documented SLAs
- Offered / in placeDeclared 21 Sep 2026
- Client references available on request
- Offered / in placeDeclared 21 Sep 2026
- Published case studies
- Offered / in placeDeclared 21 Sep 2026
- Clear, published pricing
- Offered / in placeDeclared 21 Sep 2026
- Team visible on website
- Offered / in placeDeclared 21 Sep 2026
- Clear contract terms
- Offered / in placeDeclared 21 Sep 2026
- Proactive client communications
- Offered / in placeDeclared 21 Sep 2026
Overview
AI-generated · Sep 2026One2Call is a Yorkshire-based managed IT services provider offering technology support, cyber security, cloud management and connectivity solutions to help businesses optimise their IT operations. They provide both day-to-day support and strategic planning services.
Known for: Managed IT services with emphasis on customer satisfaction and response times
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
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Business website+1 recorded
https://one2call.net
Profile record · Date not recorded · Open source
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Contact route+1 recorded
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: Sheffield, Yorkshire
Profile record · service areas do not imply offices · Date not recorded
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Business introduction+1 recorded
Our mission is to get technology on your side. Working for you, not against you. That means more than just fixing what goes wrong or ensuring it doesn’t. That’s the least you should expect. It means always being courteous and friendly. It means taking delight in helping. It means seeking to understand your business. But overall it means taking the time to listen. Only by listening, by understanding your business and ambitions, can we help you find the right solutions to help you succeed now and into the future. And when we have done that, you will truly have technology on your side.
Profile record · Date not recorded
Services & fit 1/4
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Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), IT Helpdesk & Service Desk, Compliance & GRC, Connectivity & Broadband, Data Cabling & Structured Wiring, Business Telephony, IT Consultancy & Strategy
Provider declaration · Date not recorded
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Sector experienceUnknown
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Technologies supportedUnknown
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Customer size rangeUnknown
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Credential detail 1/4
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Credentials named+1 recorded
Cisco Certified (staff); Cyber Essentials; Cyber Essentials Plus; ISO 27001; ISO 9001; Microsoft Certified (staff); Microsoft Partner
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
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Credential scopeUnknown
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Credential dates & check historyUnknown
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Support arrangements 3/4
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Extended support hours+1 recorded
Declared available
Provider declaration · 21 Sep 2026
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Response commitmentUnknown
Not recorded
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Support delivery+1 recorded
On-site support: declared available
Provider declaration · 21 Sep 2026
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 4/4
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Review record+1 recorded
5.0/5 from 125 Google reviews
Google review cache · 23 Sep 2026
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Review collection date+1 recorded
23 Sep 2026
Google review cache · 23 Sep 2026
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Customer examples+1 recorded
Declared available
Provider declaration · 21 Sep 2026
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Reference information+1 recorded
Declared available
Provider declaration · 21 Sep 2026
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Company
Capabilities
Credentials & check history
7 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
Cisco Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
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- Issue date not recorded
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- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
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- Issue date not recorded
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- Certificate scope not recorded
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- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
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- Issue date not recorded
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- Expiry date not recorded
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- Certificate scope not recorded
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- Details source not recorded
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- Check source link not recorded
ISO 27001 Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
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- Details source not recorded
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- Check source link not recorded
ISO 9001 Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Companies House
Public registry record- Company no.
- 06220567
- Status
- active
- Incorporated
- 2007
- Years trading
- 19
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
What customers say
positive sentiment2 months ago
AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.
This sample of 5 returned reviews presents consistently positive feedback about the provider's service quality, staff conduct, and technical competence. Reviewers highlight responsive problem resolution, competitive pricing, and personalised account management, with no criticisms appearing in this limited sample.
- Individual staff members (Mateusz, Jordon, Hayden, Dave, Nick) commended for patience, thoroughness and personal attention
- Prices reported as competitive compared to named competitors; able to negotiate better rates for customers
- Technical issues resolved quickly, including cases other providers could not fix
- Consistent service quality and respectful treatment regardless of deal value or customer size
★★★★★“Mateusz was a huge help this morning - very insightful and patient, and he walked me through every step to get me back online. Really appreciate his time. Top man, thanks so much! :)”
— Reece Hannon
★★★★★“I’ve had nothing but an excellent experience with the team at one2call. Their prices are much better than everyone else I compare them to (storm, softcat, CDW, etc) but the experience is also far superior. They constantly go above and beyond even when deals f...”
— Oliver Clarke
★★★★★“Was recommended One2Call to help resolve an ongoing issue with our Hikvision system after trying 2 other providers who were unable to get it working. Their team had us up and running within half a day - one less headache for me, 100% will be using for future...”
— Shane Clark
Customer reviews
No customer reviews yet. Worked with ONE2CALL LIMITED? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.