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NETWORK SUPPORT (LONDON) LTD logo

NETWORK SUPPORT (LONDON) LTD

Owner-maintained profile

SERVING LONDON · GREATER LONDON

★ 5.0 · 7 Google reviews EST. 2006 11-50 staff

Profile introduction

IT support and cyber security for London businesses of 20 to 250 people, from a team of 17 based at London Bridge, SE1, since 2006. We provide managed IT and a 24/7 help desk, Cyber Essentials, ISO 27001, penetration testing and Microsoft Copilot adoption for finance, private equity, law, accountancy and professional services firms.

Support & working style

Answers supplied by the provider. Confirm the arrangements for your contract.

Documented standard operating procedures
Offered / in placeDeclared 19 Oct 2026
Dedicated account management
Offered / in placeDeclared 19 Oct 2026
On-site support available
Offered / in placeDeclared 19 Oct 2026
Client portal / ticketing system
Offered / in placeDeclared 19 Oct 2026
Documented SLAs
Offered / in placeDeclared 19 Oct 2026
Client references available on request
Offered / in placeDeclared 19 Oct 2026
Published case studies
Offered / in placeDeclared 19 Oct 2026
Clear, published pricing
Offered / in placeDeclared 19 Oct 2026
Team visible on website
Offered / in placeDeclared 19 Oct 2026
Proactive client communications
Offered / in placeDeclared 19 Oct 2026

Overview

AI-generated · Oct 2026

Network London is a managed IT services and cyber security provider based in central London, serving growing businesses of 20-250 people. They offer IT support, security compliance, AI adoption and backup services, with a team of 17 staff who provide ongoing relationship-based support.

Known for: Personal, relationship-driven managed IT and cyber security services for growing London businesses

Managed IT support Cyber security and compliance AI adoption and development IT projects and system management Business continuity and backup

Written by AI from what the register holds on this provider, not supplied by the provider. What we check

Company

20 yrs
Years trading

Capabilities

Services
IT Support & Helpdesk Cybersecurity Cloud & Microsoft 365 IT Infrastructure VoIP & Telecoms Microsoft 365 Backup & Disaster Recovery Networking Managed Security (SOC) IT Helpdesk & Service Desk Compliance & GRC Connectivity & Broadband Data Cabling & Structured Wiring Business Telephony IT Consultancy & Strategy
Industry expertise
Professional Services Healthcare Construction
Specialisms
Accountancy Firms Law Firms Architecture & Design Recruitment Agencies Schools & Academies NHS & Healthcare Charities & Non-Profits Financial Services Hospitality & Leisure Azure Migration Microsoft 365 Deployment Network Design VoIP Migration Server Virtualisation Disaster Recovery Cloud Backup Solutions Endpoint Security GDPR Consulting ISO Implementation Support
Areas covered
London Reading Windsor Surrey Kent Essex Crawley Hampshire Basingstoke

Credentials & check history

5 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.

Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
IASME Certification Body Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
ICO Registered Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
SOC 2 Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded

Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.

Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.

The detail behind the profile.

13/20 information points

One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.

Information coverage for NETWORK SUPPORT (LONDON) LTD; each axis is out of four Company information: 4 of 4 Services & fit: 2 of 4 Credential detail: 1 of 4 Support arrangements: 2 of 4 Customer evidence: 4 of 4 Company Services Credentials Support Customers
Five equal areas · four topics each.
More information does not mean a better provider.
Company information 4/4
  • Business website+1 recorded

    https://www.networklondon.co.uk

    Profile record · Date not recorded · Open source

  • Contact route+1 recorded

    [email protected]

    Profile record · Date not recorded

  • Base & service locations+1 recorded

    Service areas: London, Reading, Windsor, Surrey, Kent, Essex, Crawley, Hampshire, Basingstoke

    Profile record · service areas do not imply offices · Date not recorded

  • Business introduction+1 recorded

    IT support and cyber security for London businesses of 20 to 250 people, from a team of 17 based at London Bridge, SE1, since 2006. We provide managed IT and a 24/7 help desk, Cyber Essentials, ISO 27001, penetration testing and Microsoft Copilot adoption for finance, private equity, law, accountancy and professional services firms.

    Profile record · Date not recorded

Services & fit 2/4
  • Services listed+1 recorded

    IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), IT Helpdesk & Service Desk, Compliance & GRC, Connectivity & Broadband, Data Cabling & Structured Wiring, Business Telephony, IT Consultancy & Strategy

    Provider declaration · Date not recorded

  • Sector experience+1 recorded

    Professional Services, Healthcare, Construction

    Profile record · Date not recorded

  • Technologies supportedUnknown

    Not recorded

  • Customer size rangeUnknown

    Not recorded

Credential detail 1/4
  • Credentials named+1 recorded

    Cyber Essentials; Cyber Essentials Plus; IASME Certification Body; ICO Registered; SOC 2

    Profile credential record · Date not recorded

  • Issuer or registration detailsUnknown

    Not recorded

  • Credential scopeUnknown

    Not recorded

  • Credential dates & check historyUnknown

    Not recorded

Support arrangements 2/4
  • Support hoursUnknown

    Not recorded

  • Response commitmentUnknown

    Not recorded

  • Support delivery+1 recorded

    On-site support: declared available

    Provider declaration · 19 Oct 2026

  • Service area+1 recorded

    Local

    Profile record · Date not recorded

Customer evidence 4/4
  • Review record+1 recorded

    5.0/5 from 7 Google reviews

    Google review cache · 19 Oct 2026

  • Review collection date+1 recorded

    19 Oct 2026

    Google review cache · 19 Oct 2026

  • Customer examples+1 recorded

    Declared available

    Provider declaration · 19 Oct 2026

  • Reference information+1 recorded

    Declared available

    Provider declaration · 19 Oct 2026

Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.

Companies House

Public registry record
Company no.
05991874
Status
active
Incorporated
2006
Years trading
20
Directors
SMITH, Lee Antony WELCH, Ian Michael SMITH, Paul Michael

What customers say

positive sentiment
5.0
Google · 7 reviews
Latest returned review
6 days ago

AI summary of 4 review excerpts returned by Google. The sample may not represent the full review history.

This sample of 4 returned reviews is uniformly positive, with reviewers praising the provider's problem-solving ability, service consistency, and responsiveness. The returned reviews highlight quick issue resolution and clear communication, though this limited sample provides no critical feedback.

responsive support and quick resolution consistent service quality clear communication and updates problem-solving ability knowledgeable staff
Strengths
  • Resolves technical issues effectively
  • Consistent service levels and willingness to go above and beyond
  • Quick response times with clear communication throughout
  • Knowledgeable staff members
Highest-rated returned reviews
★★★★★

“Love working with you guys! I know we’ve had some challenging IT support dramas but you guys have solved everything we’ve thrown at you. Keep it up!”

— Naomi Lazzaro

★★★★★

“5 stars all round. Very few IT support companies offer consistent service levels and a willingness to go above and beyond to ensure the quality of resolutions. Thanks for all your help!”

— Cash Lim

★★★★★

“I had the pleasure of working with Ian on a project, what a knowledgeable guy. Thanks for all the help.”

— A Google User

Customer reviews

No customer reviews yet. Worked with NETWORK SUPPORT (LONDON) LTD? Be the first to share your experience. Every review is checked before it appears.

About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.

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