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Little Big Tech

Owner-maintained profile

BASED IN LONDON · GREATER LONDON

★ 5.0 · 36 Google reviews EST. 2021 1-10 staff

Provider introduction

Provider supplied · 25 Sep 2026

Little Big Tech provides managed IT support and cyber security for ambitious 5–100 user businesses across London and the Southeast, with expertise in professional services - legal, financial services and private healthcare. We combine responsive support from real engineers with proactive management, 24/7 security monitoring and strategic guidance. What sets us apart is proof, not promises: we were the first MSP to achieve the independent, continuously audited Assurix Trustmark, and every client gets a Technology Resilience Score™ - a measurable assessment of their ability to prevent, withstand and recover from technology and cyber risks, and how that resilience strengthens over time.

Customer organisation sizes

Customer sizes recorded on this profile, measured by employee count. Confirm that the provider can support your requirements.

  • 1-10 employees
  • 11-50 employees
  • 51-100 employees

Support & working style

Answers supplied by the provider. Confirm the arrangements for your contract.

Response commitment

Within 1 hour · critical incidents within UK business hours · Response, not resolution

Provider declaration · 25 Sep 2026

Staffed 24/7 support (not monitoring alone)
Offered / in placeDeclared 25 Sep 2026
Extended / out-of-hours support available
Offered / in placeDeclared 1 Sep 2026
Remote support available
Offered / in placeDeclared 25 Sep 2026
UK-based helpdesk
Offered / in placeDeclared 25 Sep 2026
Documented standard operating procedures
Offered / in placeDeclared 1 Sep 2026
Dedicated account management
Offered / in placeDeclared 1 Sep 2026
On-site support available
Offered / in placeDeclared 1 Sep 2026
Client portal / ticketing system
Offered / in placeDeclared 1 Sep 2026
Documented SLAs
Offered / in placeDeclared 1 Sep 2026
Client references available on request
Offered / in placeDeclared 1 Sep 2026
Published case studies
Offered / in placeDeclared 1 Sep 2026
Clear, published pricing
Offered / in placeDeclared 1 Sep 2026
Team visible on website
Offered / in placeDeclared 1 Sep 2026
Proactive client communications
Offered / in placeDeclared 1 Sep 2026

Overview

AI-generated · Sep 2026

Little Big Tech provides managed IT support and cyber security services to businesses across London, Kent and the South East. They serve ambitious businesses of various sizes with a focus on technology resilience and security.

Known for: Managed IT support with independent verification of service metrics

Managed IT support Cyber security Vulnerability management Security Operations Centre Device patching

Written by AI from what the register holds on this provider, not supplied by the provider. What we check

Company

5 yrs
Years trading

A look at their website

Captured 23 Sep 2026
Little Big Tech homepage captured on 23 September 2026
Public website snapshot. Content may have changed. Visit website ↗

Capabilities

Services
IT Support & Helpdesk ° Cybersecurity IT Infrastructure ° VoIP & Telecoms Microsoft 365 ° Backup & Disaster Recovery ° Managed Security (SOC) IT Helpdesk & Service Desk Compliance & GRC ° Connectivity & Broadband Business Telephony IT Consultancy & Strategy
Industry expertise
Professional Services Finance & Banking Healthcare Legal Hospitality Insurance
Specialisms
Accountancy Firms Law Firms NHS & Healthcare Financial Services Hospitality & Leisure
Areas covered
London Reading Berkshire ° Newbury Surrey Kent Essex Sussex Hampshire ° Basingstoke

Items marked ° were detected on Little Big Tech’s own website rather than declared by the provider, so they may be incomplete or out of date.

Credentials & check history

2 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.

Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded

Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.

Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.

The detail behind the profile.

17/20 information points

One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.

Information coverage for Little Big Tech; each axis is out of four Company information: 4 of 4 Services & fit: 4 of 4 Credential detail: 1 of 4 Support arrangements: 4 of 4 Customer evidence: 4 of 4 Company Services Credentials Support Customers
Five equal areas · four topics each.
More information does not mean a better provider.
Company information 4/4
  • Business website+1 recorded

    https://littlebigtech.co.uk/

    Profile record · Date not recorded · Open source

  • Contact route+1 recorded

    03333 055 331 · [email protected]

    Profile record · Date not recorded

  • Base & service locations+1 recorded

    Base: London, Greater London · Service areas: London, Reading, Berkshire, Newbury, Surrey, Kent, Essex, Sussex, Hampshire, Basingstoke

    Profile record · service areas do not imply offices · Date not recorded

  • Business introduction+1 recorded

    Little Big Tech provides managed IT support and cyber security for ambitious 5–100 user businesses across London and the Southeast, with expertise in professional services - legal, financial services and private healthcare. We combine responsive support from real engineers with proactive management, 24/7 security monitoring and strategic guidance. What sets us apart is proof, not promises: we were the first MSP to achieve the independent, continuously audited Assurix Trustmark, and every client gets a Technology Resilience Score™ - a measurable assessment of their ability to prevent, withstand and recover from technology and cyber risks, and how that resilience strengthens over time.

    Provider declaration · 25 Sep 2026

Services & fit 4/4
  • Services listed+1 recorded

    IT Support & Helpdesk, Cybersecurity, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Managed Security (SOC), IT Helpdesk & Service Desk, Compliance & GRC, Connectivity & Broadband, Business Telephony, IT Consultancy & Strategy

    Website extraction / Provider declaration · Date not recorded

  • Sector experience+1 recorded

    Professional Services, Finance & Banking, Healthcare, Legal, Hospitality, Insurance

    Profile record · Date not recorded

  • Technologies supported+1 recorded

    ConnectWise Automate, CrowdStrike, Microsoft Azure, Microsoft 365

    Provider declaration · Date not recorded

  • Customer size range+1 recorded

    1-10 employees, 11-50 employees, 51-100 employees

    Profile record · 23 Sep 2026

Credential detail 1/4
  • Credentials named+1 recorded

    Cyber Essentials; Microsoft Certified (staff)

    Profile credential record · Date not recorded

  • Issuer or registration detailsUnknown

    Not recorded

  • Credential scopeUnknown

    Not recorded

  • Credential dates & check historyUnknown

    Not recorded

Support arrangements 4/4
  • Staffed 24/7 support+1 recorded

    Declared available

    Provider declaration · 25 Sep 2026

  • Response commitment+1 recorded

    Within 1 hour · critical incidents within UK business hours · Response, not resolution

    Provider declaration · 25 Sep 2026

  • Support delivery+1 recorded

    On-site support: declared available; Remote support: declared available

    Provider declaration · 25 Sep 2026

  • Service area+1 recorded

    Local

    Profile record · Date not recorded

Customer evidence 4/4
  • Review record+1 recorded

    5.0/5 from 36 Google reviews

    Google review cache · 23 Sep 2026

  • Review collection date+1 recorded

    23 Sep 2026

    Google review cache · 23 Sep 2026

  • Customer examples+1 recorded

    Declared available

    Provider declaration · 1 Sep 2026

  • Reference information+1 recorded

    Declared available

    Provider declaration · 1 Sep 2026

Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.

Companies House

Public registry record
Company no.
13561910
Status
active
Incorporated
2021
Years trading
5
Directors
HALEY, Nicholas Philip LEWIS, Mark Paul RODRIGUES, Conrad

Website security

A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.

11/11 settings detected
Transport
HTTPSDetected Forces HTTPSDetected HSTSDetected
Headers
Content-Security-PolicyDetected Clickjacking protectionDetected No MIME sniffingDetected Referrer-PolicyDetected Permissions-PolicyDetected
Email authentication
SPFDetected DMARCDetected DMARC enforcedDetected

Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.

What customers say

positive sentiment
5.0
Google · 36 reviews
Latest returned review
5 months ago

AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.

This sample of 5 reviews describes positive experiences with Little Big Tech's support, highlighting quick response times and helpful staff. The returned reviews mention incident response, onsite visits, and laptop repairs, with no criticisms appearing in this sample.

responsive and quick service friendly and helpful staff onsite technical support incident resolution
Strengths
  • Fast response times to incidents and support requests
  • Named staff members (Matthew and John) praised for helpfulness and efficiency
  • Proactive incident response (email hack detected and managed by provider)
  • Easy booking process for appointments
Highest-rated returned reviews
★★★★★

“Little Big Tech have supported out business for about 4 years now and the team have always been super efficient and responsive. However they have just exceeded themselves even further. My emails were hacked and the LBT instantly stepped in to resolve the mat...”

— Karen Woodbridge

★★★★★

“Matthew from Little Big Tech has come to my rescue on many occasions over the years. Booking a time slot is quick and easy. Today he sorted out a few issues with my work laptop really quickly in his helpful and cheerful manner. Thanks Matt”

— Kimberley Rowe

★★★★★

“John was super quick to arrive onsite earlier today, and he assisted in fixing a software issue with our customer-facing devices. Without him, our busy day would have felt even busier. Huge props to his great work ethic and speedy service. I hope to see him ag...”

— Matt Bull

Customer reviews

No customer reviews yet. Worked with Little Big Tech? Be the first to share your experience. Every review is checked before it appears.

About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.

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