Hive Communications
Owner-maintained profileSERVING HAMPSHIRE · SOUTH
Profile introduction
Hive Communications is a managed service provider based Salisbury, supporting small and medium-sized businesses across Wiltshire and the surrounding area with dependable IT support, cyber security and business telecoms. From proactive network monitoring and Microsoft 365 management to VoIP phone systems and connectivity, we look after the technology so local businesses can get on with running theirs.
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Extended / out-of-hours support available
- Offered / in placeDeclared 18 Sep 2026
- Documented standard operating procedures
- Offered / in placeDeclared 18 Sep 2026
- Dedicated account management
- Offered / in placeDeclared 18 Sep 2026
- On-site support available
- Offered / in placeDeclared 18 Sep 2026
- Client portal / ticketing system
- Offered / in placeDeclared 18 Sep 2026
- Documented SLAs
- Offered / in placeDeclared 18 Sep 2026
- Client references available on request
- Offered / in placeDeclared 18 Sep 2026
- Published case studies
- Offered / in placeDeclared 18 Sep 2026
- Clear, published pricing
- Offered / in placeDeclared 18 Sep 2026
- Team visible on website
- Offered / in placeDeclared 18 Sep 2026
- Proactive client communications
- Offered / in placeDeclared 18 Sep 2026
Overview
AI-generated · Sep 2026Hive Communications is a Salisbury-based managed service provider offering IT support, cyber security, and telecommunications services to businesses across the UK. They provide tailored managed services including infrastructure management, data protection, and digital transformation.
Known for: Integrated IT and telecommunications services for small to medium-sized businesses
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
-
Business website+1 recorded
https://hivecommunications.co.uk/
Profile record · Date not recorded · Open source
-
Contact route+1 recorded
Profile record · Date not recorded
-
Base & service locations+1 recorded
Service areas: Hampshire, Southampton, Portsmouth, Winchester, Basingstoke, Romsey, Fareham, Dorset, Bournemouth, Wiltshire, Salisbury
Profile record · service areas do not imply offices · Date not recorded
-
Business introduction+1 recorded
Hive Communications is a managed service provider based Salisbury, supporting small and medium-sized businesses across Wiltshire and the surrounding area with dependable IT support, cyber security and business telecoms. From proactive network monitoring and Microsoft 365 management to VoIP phone systems and connectivity, we look after the technology so local businesses can get on with running theirs.
Profile record · Date not recorded
Services & fit 1/4
-
Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, IT Helpdesk & Service Desk, Connectivity & Broadband, Business Telephony, IT Consultancy & Strategy
Provider declaration · Date not recorded
-
Sector experienceUnknown
Not recorded
-
Technologies supportedUnknown
Not recorded
-
Customer size rangeUnknown
Not recorded
Credential detail 1/4
-
Credentials named+1 recorded
Cisco Certified (staff); Cyber Essentials; Cyber Essentials Plus; ICO Registered; Microsoft Certified (staff); Microsoft Partner
Profile credential record · Date not recorded
-
Issuer or registration detailsUnknown
Not recorded
-
Credential scopeUnknown
Not recorded
-
Credential dates & check historyUnknown
Not recorded
Support arrangements 3/4
-
Extended support hours+1 recorded
Declared available
Provider declaration · 18 Sep 2026
-
Response commitmentUnknown
Not recorded
-
Support delivery+1 recorded
On-site support: declared available
Provider declaration · 18 Sep 2026
-
Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 4/4
-
Review record+1 recorded
5.0/5 from 30 Google reviews
Google review cache · 23 Sep 2026
-
Review collection date+1 recorded
23 Sep 2026
Google review cache · 23 Sep 2026
-
Customer examples+1 recorded
Declared available
Provider declaration · 18 Sep 2026
-
Reference information+1 recorded
Declared available
Provider declaration · 18 Sep 2026
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Company
A look at their website
Captured 23 Sep 2026
Capabilities
Credentials & check history
6 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
Cisco Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
ICO Registered Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Companies House
Public registry record- Company no.
- 05140609
- Status
- active
- Incorporated
- 2004
- Years trading
- 22
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
What customers say
positive sentiment2 months ago
AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.
This sample of five returned reviews reflects positive customer experiences with Hive Communications' managed IT services. Reviewers consistently praise the responsiveness, technical competence and personal service of named team members, with several citing business improvements following system implementations and cloud migration.
- Quick to answer phones and respond to emails
- Technical capability to resolve IT issues
- Follow through on commitments
- Support described as enabling business growth and operational efficiency
★★★★★“The team at Hive are simply incredible. I’ve been using them for over 6 and a half years and can’t fault them. They are quick to answer the phone or respond to emails sent which is paramount when running your own business. They are knowledgeable, helpful and f...”
— Julie Woodgates
★★★★★“Reece was exceptionally helpful today and I will forever more use Hive Communications. They are simply the best, friendliest and most helpful IT experts. Thank you again.”
— Isobel Anderson
★★★★★“Matt, Jo, and Reece have been amazing with managing my IT. My business has seriously improved in terms of efficiency with our platform usage as well as communication internally. Highly recommend to all businesses looking to grow properly.”
— James Foster
Customer reviews
No customer reviews yet. Worked with Hive Communications? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.