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HGC IT Solutions

Owner-maintained profile

SERVING BRISTOL · SOUTH WEST

EST. 2025

Profile introduction

HGC IT Solutions supports small and growing businesses across the UK from its Dorset base. It combines remote support from a UK-based team with on-site help across Dorset. Its managed services cover device and server monitoring, cyber security, Microsoft 365 administration and licensing, cloud backup and disaster recovery. Businesses can also arrange internet connectivity and cloud phone systems through the company. HGC offers monthly managed support plans and help with Cyber Essentials preparation, with services scoped around the size and needs of each business.

Support & working style

Answers supplied by the provider. Confirm the arrangements for your contract.

Extended / out-of-hours support available
Offered / in placeDeclared 1 Sep 2026
Documented standard operating procedures
Offered / in placeDeclared 1 Sep 2026
Dedicated account management
Offered / in placeDeclared 1 Sep 2026
On-site support available
Offered / in placeDeclared 1 Sep 2026
Client portal / ticketing system
Offered / in placeDeclared 1 Sep 2026
Documented SLAs
Offered / in placeDeclared 1 Sep 2026
Client references available on request
Offered / in placeDeclared 1 Sep 2026
Published case studies
Offered / in placeDeclared 1 Sep 2026
Clear, published pricing
Offered / in placeDeclared 1 Sep 2026
Proactive client communications
Offered / in placeDeclared 1 Sep 2026

Overview

AI-generated · Sep 2026

HGC IT Solutions provides managed IT support for small and growing businesses across the UK. Its website describes remote support from a UK-based team, with cybersecurity, Microsoft 365, backup, connectivity and cloud phone services.

Known for: Fixed-cost managed IT support with a UK-based helpdesk

Managed IT support Cybersecurity and Cyber Essentials preparation Microsoft 365 Cloud backup and disaster recovery VoIP and cloud phones

Written by AI from what the register holds on this provider, not supplied by the provider. What we check

Company

1 yrs
Years trading

A look at their website

Captured 23 Sep 2026
HGC IT Solutions homepage captured on 23 September 2026
Public website snapshot. Content may have changed. Visit website ↗

Capabilities

Services
IT Support & Helpdesk Cybersecurity Cloud & Microsoft 365 IT Infrastructure VoIP & Telecoms Microsoft 365 Backup & Disaster Recovery Networking Managed Security (SOC) IT Helpdesk & Service Desk Connectivity & Broadband Business Telephony IT Consultancy & Strategy
Specialisms
Dental Practices Accountancy Firms Law Firms Architecture & Design NHS & Healthcare Charities & Non-Profits Azure Migration Microsoft 365 Deployment Network Design VoIP Migration Server Virtualisation Disaster Recovery Cloud Backup Solutions Endpoint Security Enterprise WiFi
Areas covered
Bristol Berkshire Bracknell Wokingham Windsor High Wycombe Buckinghamshire Hertfordshire Hampshire Southampton Portsmouth Winchester Plymouth Cornwall Devon Somerset Taunton Dorset Bournemouth Gloucester Wiltshire Salisbury Newport Harrogate Yorkshire °

Items marked ° were detected on HGC IT Solutions’s own website rather than declared by the provider, so they may be incomplete or out of date.

Credentials & check history

5 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.

CompTIA Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded

Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.

Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.

The detail behind the profile.

11/20 information points

One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.

Information coverage for HGC IT Solutions; each axis is out of four Company information: 4 of 4 Services & fit: 1 of 4 Credential detail: 1 of 4 Support arrangements: 3 of 4 Customer evidence: 2 of 4 Company Services Credentials Support Customers
Five equal areas · four topics each.
More information does not mean a better provider.
Company information 4/4
  • Business website+1 recorded

    https://hgcit.co.uk/

    Profile record · Date not recorded · Open source

  • Contact route+1 recorded

    [email protected]

    Profile record · Date not recorded

  • Base & service locations+1 recorded

    Service areas: Bristol, Berkshire, Bracknell, Wokingham, Windsor, High Wycombe, Buckinghamshire, Hertfordshire, Hampshire, Southampton, Portsmouth, Winchester, Plymouth, Cornwall, Devon, Somerset, Taunton, Dorset, Bournemouth, Gloucester, Wiltshire, Salisbury, Newport, Harrogate, Yorkshire

    Profile record · service areas do not imply offices · Date not recorded

  • Business introduction+1 recorded

    HGC IT Solutions supports small and growing businesses across the UK from its Dorset base. It combines remote support from a UK-based team with on-site help across Dorset. Its managed services cover device and server monitoring, cyber security, Microsoft 365 administration and licensing, cloud backup and disaster recovery. Businesses can also arrange internet connectivity and cloud phone systems through the company. HGC offers monthly managed support plans and help with Cyber Essentials preparation, with services scoped around the size and needs of each business.

    Profile record · Date not recorded

Services & fit 1/4
  • Services listed+1 recorded

    IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), IT Helpdesk & Service Desk, Connectivity & Broadband, Business Telephony, IT Consultancy & Strategy

    Provider declaration · Date not recorded

  • Sector experienceUnknown

    Not recorded

  • Technologies supportedUnknown

    Not recorded

  • Customer size rangeUnknown

    Not recorded

Credential detail 1/4
  • Credentials named+1 recorded

    CompTIA Certified (staff); Cyber Essentials; Cyber Essentials Plus; Microsoft Certified (staff); Microsoft Partner

    Profile credential record · Date not recorded

  • Issuer or registration detailsUnknown

    Not recorded

  • Credential scopeUnknown

    Not recorded

  • Credential dates & check historyUnknown

    Not recorded

Support arrangements 3/4
  • Extended support hours+1 recorded

    Declared available

    Provider declaration · 1 Sep 2026

  • Response commitmentUnknown

    Not recorded

  • Support delivery+1 recorded

    On-site support: declared available

    Provider declaration · 1 Sep 2026

  • Service area+1 recorded

    Local

    Profile record · Date not recorded

Customer evidence 2/4
  • Review recordUnknown

    Not recorded

  • Review collection dateUnknown

    Not recorded

  • Customer examples+1 recorded

    Declared available

    Provider declaration · 1 Sep 2026

  • Reference information+1 recorded

    Declared available

    Provider declaration · 1 Sep 2026

Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.

Companies House

Public registry record
Company no.
16665205
Status
active
Incorporated
2025
Years trading
1
Directors
GARRATT, Emily Susan GARRATT, Timothy James

Website security

A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.

9/11 settings detected
Transport
HTTPSDetected Forces HTTPSDetected HSTSNot detected in this check
Headers
Content-Security-PolicyDetected Clickjacking protectionDetected No MIME sniffingDetected Referrer-PolicyDetected Permissions-PolicyDetected
Email authentication
SPFDetected DMARCDetected DMARC enforcedNot detected in this check

Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.

Customer reviews

No customer reviews yet. Worked with HGC IT Solutions? Be the first to share your experience. Every review is checked before it appears.

About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.

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