CCSW - Custom Computer Services (Wales)
Owner-maintained profileSERVING CARDIFF · WALES
Overview
AI-generated · Sep 2026CCSW is a Cardiff and South Wales-based IT support and managed services provider offering outsourced IT helpdesk, proactive monitoring, and infrastructure services to businesses across Wales. The company serves organisations ranging from small businesses to multi-site enterprises with on-site and remote support.
Known for: Local managed IT support and cybersecurity for Welsh businesses
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 3/4
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Business website+1 recorded
https://ccsw.co.uk/
Profile record · Date not recorded · Open source
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Contact route+1 recorded
+443330144544 · [email protected]
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: Cardiff
Profile record · service areas do not imply offices · Date not recorded
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Business introductionUnknown
Not recorded
Services & fit 2/4
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Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), Compliance & GRC, Connectivity & Broadband, Data Cabling & Structured Wiring, IT Consultancy & Strategy
Website extraction / Profile record · Date not recorded
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Sector experience+1 recorded
Construction, Education, Manufacturing, Retail, Recruitment
Profile record · Date not recorded
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Technologies supportedUnknown
Not recorded
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Customer size rangeUnknown
Not recorded
Credential detail 1/4
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Credentials named+1 recorded
Cyber Essentials; Cyber Essentials Plus
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
Not recorded
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Credential scopeUnknown
Not recorded
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Credential dates & check historyUnknown
Not recorded
Support arrangements 1/4
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Support hoursUnknown
Not recorded
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Response commitmentUnknown
Not recorded
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Support deliveryUnknown
Not recorded
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 2/4
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Review record+1 recorded
5.0/5 from 7 Google reviews
Google review cache · 23 Sep 2026
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Review collection date+1 recorded
23 Sep 2026
Google review cache · 23 Sep 2026
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Customer examplesUnknown
Not recorded
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Reference informationUnknown
Not recorded
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Company
A look at their website
Captured 23 Sep 2026
Capabilities
Items marked ° were detected on CCSW - Custom Computer Services (Wales)’s own website rather than declared by the provider, so they may be incomplete or out of date.
Credentials & check history
2 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Companies House
Public registry record- Company no.
- 03366720
- Status
- active
- Incorporated
- 1997
- Years trading
- 29
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
What customers say
positive sentiment1 month ago
AI summary of 4 review excerpts returned by Google. The sample may not represent the full review history.
This sample of 4 returned reviews presents uniformly positive feedback about CCSW's managed IT services. Reviewers highlight responsive support, helpful staff, and flexible service models that accommodate existing internal IT resources. No criticisms appear in this limited sample.
- Quick response times to support requests
- Staff described as helpful, friendly and accommodating
- Willingness to work outside standard hours
- Ability to work alongside existing internal IT resources without taking over
★★★★★“CCSW have been a vital part of our IT support. We have our own internal IT manager, so we needed a partner who could work alongside them rather than take over. CCSW have been exactly that. They handle day-to-day support tickets and provide cover when our IT ma...”
— Philip Kinsella
★★★★★“Lewis at CCSW has been unbelievable in helping get my business up and running, along with the rest of the team nothing was ever too much trouble. A reliable, friendly, fast and helpful service from start to finish. Looking forward to growing my business with t...”
— Samantha Powell
★★★★★“very fast response times, staff are helpful and worked out of hours to fix my issues”
— HORIZON PROPERTIES
Customer reviews
No customer reviews yet. Worked with CCSW - Custom Computer Services (Wales)? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.