Compex IT
Owner-maintained profileSERVING BIRMINGHAM · WEST MIDLANDS
Profile introduction
We help growing professional firms in Birmingham and the Midlands get proper control of their IT, cyber security and Microsoft 365
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Extended / out-of-hours support available
- Offered / in placeDeclared 1 Sep 2026
- Documented standard operating procedures
- Offered / in placeDeclared 1 Sep 2026
- Dedicated account management
- Offered / in placeDeclared 1 Sep 2026
- On-site support available
- Offered / in placeDeclared 1 Sep 2026
- Client portal / ticketing system
- Offered / in placeDeclared 1 Sep 2026
- Documented SLAs
- Offered / in placeDeclared 1 Sep 2026
- Client references available on request
- Offered / in placeDeclared 1 Sep 2026
- Published case studies
- Offered / in placeDeclared 1 Sep 2026
- Clear, published pricing
- Offered / in placeDeclared 1 Sep 2026
- Team visible on website
- Offered / in placeDeclared 1 Sep 2026
- Clear contract terms
- Offered / in placeDeclared 1 Sep 2026
- Proactive client communications
- Offered / in placeDeclared 1 Sep 2026
Overview
AI-generated · Sep 2026Compex IT provides managed IT support for businesses in Birmingham and the Midlands. Its website describes services for teams of 5 to 100 users, including IT support, cybersecurity, Microsoft 365 and business communications.
Known for: Managed IT support for teams of 5 to 100 users
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
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Business website+1 recorded
http://compexit.co.uk
Profile record · Date not recorded · Open source
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Contact route+1 recorded
0121 296 2500 · [email protected]
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: Birmingham, Coventry, Warwick, Nuneaton
Profile record · service areas do not imply offices · Date not recorded
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Business introduction+1 recorded
We help growing professional firms in Birmingham and the Midlands get proper control of their IT, cyber security and Microsoft 365
Profile record · Date not recorded
Services & fit 1/4
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Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), IT Helpdesk & Service Desk, Connectivity & Broadband, Data Cabling & Structured Wiring, Business Telephony, IT Consultancy & Strategy
Provider declaration · Date not recorded
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Sector experienceUnknown
Not recorded
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Technologies supportedUnknown
Not recorded
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Customer size rangeUnknown
Not recorded
Credential detail 1/4
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Credentials named+1 recorded
Cyber Essentials; CompTIA Certified (staff); Microsoft Certified (staff); Microsoft Partner
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
Not recorded
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Credential scopeUnknown
Not recorded
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Credential dates & check historyUnknown
Not recorded
Support arrangements 3/4
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Extended support hours+1 recorded
Declared available
Provider declaration · 1 Sep 2026
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Response commitmentUnknown
Not recorded
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Support delivery+1 recorded
On-site support: declared available
Provider declaration · 1 Sep 2026
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 4/4
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Review record+1 recorded
5.0/5 from 62 Google reviews
Google review cache · 23 Sep 2026
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Review collection date+1 recorded
23 Sep 2026
Google review cache · 23 Sep 2026
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Customer examples+1 recorded
Declared available
Provider declaration · 1 Sep 2026
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Reference information+1 recorded
Declared available
Provider declaration · 1 Sep 2026
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Previous assessment
19/50Recorded date unavailable · archived methodology
Historical points retained for transparency. This is not a current quality rating or an active vetting award.
Inspect original category points
- Security & Compliance
- 0/12
- Capability & Technical
- 5/12
- Trust & Reputation
- 5/10
- Service Quality
- 6/8
- Reliability & Stability
- 3/8
Original stored values, not recalculated. An absent category has no plotted value. Supporting records may be incomplete.
Company
A look at their website
Captured 23 Sep 2026
Capabilities
Credentials & check history
4 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
CompTIA Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Companies House
Public registry record- Company no.
- 10090527
- Status
- active
- Incorporated
- 2016
- Years trading
- 10
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
What customers say
positive sentiment2 months ago
AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.
This sample of 5 returned reviews expresses consistent satisfaction with Compex IT's managed services, citing responsive support, technical competence, and proactive system management. No criticisms appear in these particular excerpts.
- Quick response to support requests and calls answered promptly by specialists
- Staff willingness to resolve issues live during phone calls and keep customers informed
- Proactive approach to system security and management
- Consistency of service quality across different team members
★★★★★“Compex IT have been excellent in supporting us at the company I work for with our computer systems and IT needs. They help make sure everything is working properly, secure, and running smoothly. The team are always quick to respond, friendly, and very helpful...”
— Ƶakk Fisher
★★★★★“Really helpful, efficient, and knowledgeable staff that are willing to go the extra mile to fix any IT issues we raise. Every call is answered promptly by an IT specialist, and they genuinely try to rectify any problem live there and then whilst you are on the...”
— Kelly Andreev
★★★★★“We have been using Compex IT for our IT support and are genuinely delighted with the service they provide. The team are responsive, knowledgeable, and proactive, and we have complete confidence that our systems are secure and well managed. We also want to say...”
— Heather Kiriakakis
Customer reviews
No customer reviews yet. Worked with Compex IT? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.