Skip to content
WhatMSP
Menu
CHROME TELECOM LIMITED logo

CHROME TELECOM LIMITED

Owner-maintained profile

SERVING LONDON · GREATER LONDON

★ 4.9 · 387 Google reviews EST. 2014 11-50 staff

Profile introduction

Chrome Telecom provides IT support, cyber security, business phones, mobiles, connectivity and CCTV. We take the time to understand how your business works, put the right setup in place and support your team after installation.

Support & working style

Answers supplied by the provider. Confirm the arrangements for your contract.

Extended / out-of-hours support available
Offered / in placeDeclared 6 Oct 2026
Documented standard operating procedures
Offered / in placeDeclared 6 Oct 2026
Dedicated account management
Offered / in placeDeclared 6 Oct 2026
On-site support available
Offered / in placeDeclared 6 Oct 2026
Client portal / ticketing system
Offered / in placeDeclared 6 Oct 2026
Documented SLAs
Offered / in placeDeclared 6 Oct 2026
Client references available on request
Offered / in placeDeclared 6 Oct 2026
Published case studies
Offered / in placeDeclared 6 Oct 2026
Clear, published pricing
Offered / in placeDeclared 6 Oct 2026
Team visible on website
Offered / in placeDeclared 6 Oct 2026
Proactive client communications
Offered / in placeDeclared 6 Oct 2026

Overview

AI-generated · Oct 2026

Chrome Telecom is a UK managed service provider offering business phone systems, connectivity, IT support, cyber security, cloud services and CCTV. Founded in Hampshire in 2014, the provider supports over 11,000 users across the country through a single team.

Known for: integrated business communications and IT support

Business phone systems IT managed services Cyber security Cloud services Connectivity solutions

Written by AI from what the register holds on this provider, not supplied by the provider. What we check

Company

12 yrs
Years trading

Capabilities

Services
IT Support & Helpdesk Cybersecurity Cloud & Microsoft 365 IT Infrastructure VoIP & Telecoms Microsoft 365 Backup & Disaster Recovery Networking Managed Security (SOC) IT Helpdesk & Service Desk Compliance & GRC Connectivity & Broadband Data Cabling & Structured Wiring Business Telephony IT Consultancy & Strategy
Industry expertise
Healthcare Construction Manufacturing Retail Hospitality
Specialisms
Dental Practices Accountancy Firms Law Firms Architecture & Design Estate Agents Recruitment Agencies Schools & Academies NHS & Healthcare Financial Services Hospitality & Leisure Logistics & Transport Azure Migration Microsoft 365 Deployment Network Design VoIP Migration Server Virtualisation Disaster Recovery Cloud Backup Solutions Endpoint Security Enterprise WiFi CAF/Supply Chain Compliance
Areas covered
London Manchester Birmingham Leeds Glasgow Edinburgh Bristol Liverpool Reading Berkshire Slough Bracknell Maidenhead Wokingham Newbury Windsor Oxford Oxfordshire High Wycombe Buckinghamshire Milton Keynes Surrey Kent Essex Sussex Cambridge Brighton Crawley Watford Hertfordshire Peterborough Norwich Norfolk Suffolk Ipswich Hampshire Southampton Portsmouth Winchester Basingstoke Romsey Fareham Bath Exeter Plymouth Cornwall Devon Somerset Taunton Dorset Bournemouth Gloucester Gloucestershire Cheltenham Swindon Wiltshire Salisbury Coventry Wolverhampton Stoke-on-Trent Staffordshire Worcester Worcestershire Shropshire Shrewsbury Telford Derby Derbyshire Nottingham Leicester Lincolnshire Lincoln Northampton Northamptonshire Cheshire Lancashire Preston Blackburn Blackpool Carlisle Cumbria Sheffield Bradford Hull York Newcastle Durham Sunderland Darlington Aberdeen Dundee Fife Perth Inverness Cardiff Swansea Newport Caerphilly Belfast Lisburn Cookstown Bolton Warrington Bury Wirral Wigan Salford Burnley Stockport Oldham Rochdale Harrogate Wakefield Yorkshire Leamington Spa Warwick Redditch Nuneaton Barry Bridgend Merthyr Tydfil Wrexham

Credentials & check history

8 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.

CompTIA Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Google Cloud Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
IASME Cyber Assurance Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
ICO Registered Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded
SOC 2 Credential named in the profile; no completed check is recorded. View certificate details & sources
Issuer / certification body
Issuer / certification body not recorded
Certificate / registration number
Certificate / registration number not recorded
Issue date
Issue date not recorded
Expiry date
Expiry date not recorded
Scope
Certificate scope not recorded
Certificate details source
Details source not recorded
Historical check source
Check source link not recorded

Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.

Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.

The detail behind the profile.

14/20 information points

One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.

Information coverage for CHROME TELECOM LIMITED; each axis is out of four Company information: 4 of 4 Services & fit: 2 of 4 Credential detail: 1 of 4 Support arrangements: 3 of 4 Customer evidence: 4 of 4 Company Services Credentials Support Customers
Five equal areas · four topics each.
More information does not mean a better provider.
Company information 4/4
  • Business website+1 recorded

    http://chrometelecom.co.uk/

    Profile record · Date not recorded · Open source

  • Contact route+1 recorded

    03333 212 707 · [email protected]

    Profile record · Date not recorded

  • Base & service locations+1 recorded

    Service areas: London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh, Bristol, Liverpool, Reading, Berkshire, Slough, Bracknell, Maidenhead, Wokingham, Newbury, Windsor, Oxford, Oxfordshire, High Wycombe, Buckinghamshire, Milton Keynes, Surrey, Kent, Essex, Sussex, Cambridge, Brighton, Crawley, Watford, Hertfordshire, Peterborough, Norwich, Norfolk, Suffolk, Ipswich, Hampshire, Southampton, Portsmouth, Winchester, Basingstoke, Romsey, Fareham, Bath, Exeter, Plymouth, Cornwall, Devon, Somerset, Taunton, Dorset, Bournemouth, Gloucester, Gloucestershire, Cheltenham, Swindon, Wiltshire, Salisbury, Coventry, Wolverhampton, Stoke-on-Trent, Staffordshire, Worcester, Worcestershire, Shropshire, Shrewsbury, Telford, Derby, Derbyshire, Nottingham, Leicester, Lincolnshire, Lincoln, Northampton, Northamptonshire, Cheshire, Lancashire, Preston, Blackburn, Blackpool, Carlisle, Cumbria, Sheffield, Bradford, Hull, York, Newcastle, Durham, Sunderland, Darlington, Aberdeen, Dundee, Fife, Perth, Inverness, Cardiff, Swansea, Newport, Caerphilly, Belfast, Lisburn, Cookstown, Bolton, Warrington, Bury, Wirral, Wigan, Salford, Burnley, Stockport, Oldham, Rochdale, Harrogate, Wakefield, Yorkshire, Leamington Spa, Warwick, Redditch, Nuneaton, Barry, Bridgend, Merthyr Tydfil, Wrexham

    Profile record · service areas do not imply offices · Date not recorded

  • Business introduction+1 recorded

    Chrome Telecom provides IT support, cyber security, business phones, mobiles, connectivity and CCTV. We take the time to understand how your business works, put the right setup in place and support your team after installation.

    Profile record · Date not recorded

Services & fit 2/4
  • Services listed+1 recorded

    IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), IT Helpdesk & Service Desk, Compliance & GRC, Connectivity & Broadband, Data Cabling & Structured Wiring, Business Telephony, IT Consultancy & Strategy

    Provider declaration · Date not recorded

  • Sector experience+1 recorded

    Healthcare, Construction, Manufacturing, Retail, Hospitality

    Profile record · Date not recorded

  • Technologies supportedUnknown

    Not recorded

  • Customer size rangeUnknown

    Not recorded

Credential detail 1/4
  • Credentials named+1 recorded

    CompTIA Certified (staff); Cyber Essentials; Google Cloud Partner; IASME Cyber Assurance; ICO Registered; Microsoft Certified (staff); Microsoft Partner; SOC 2

    Profile credential record · Date not recorded

  • Issuer or registration detailsUnknown

    Not recorded

  • Credential scopeUnknown

    Not recorded

  • Credential dates & check historyUnknown

    Not recorded

Support arrangements 3/4
  • Extended support hours+1 recorded

    Declared available

    Provider declaration · 6 Oct 2026

  • Response commitmentUnknown

    Not recorded

  • Support delivery+1 recorded

    On-site support: declared available

    Provider declaration · 6 Oct 2026

  • Service area+1 recorded

    Local

    Profile record · Date not recorded

Customer evidence 4/4
  • Review record+1 recorded

    4.9/5 from 387 Google reviews

    Google review cache · 6 Oct 2026

  • Review collection date+1 recorded

    6 Oct 2026

    Google review cache · 6 Oct 2026

  • Customer examples+1 recorded

    Declared available

    Provider declaration · 6 Oct 2026

  • Reference information+1 recorded

    Declared available

    Provider declaration · 6 Oct 2026

Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.

Companies House

Public registry record
Company no.
09068222
Status
active
Incorporated
2014
Years trading
12
Directors
WOODHAM, Daniel William WOODHAM, Joanne HAIMES, Lloyd Oliver

What customers say

mixed sentiment
4.9
Google · 387 reviews
Latest returned review
1 month ago

AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.

This sample of 5 reviews is mixed. Three reviewers praised installation engineers, responsiveness and technical support from named staff members. Two reviewers reported significant problems: one experienced internet failure causing business disruption and an unresolved £3,000 contract debt issue, whilst another reported intermittent phone line dropouts.

Installation and setup quality Named staff responsiveness Service interruptions and outages Sales promises versus delivery Technical support follow-up
Strengths
  • Installation engineers described as thorough and helpful
  • Quick resolution of technical issues by customer service staff (Jake named twice positively)
  • Follow-up contact to verify issues resolved
  • Long-term reliability reported by one customer over 3 years
Watch-outs
  • Slow response to internet outages (two days for temporary solution) causing business impact
  • Intermittent phone line dropouts reported as ongoing
  • Sales commitments regarding BT contract buyout not fulfilled; provider declined responsibility for resulting £3,000 debt
Highest-rated returned reviews
★★★★★

“The team at Chrome Telecom are always very efficient and helpful. The transition to a new phone system for the small garage business was well scheduled, organised and delivered in a timely way. The installation engineer was very thorough with the exchange pro...”

— M&D39

★★★★★

“We can’t thank Jake enough for his outstanding service! As a care home, reliable phone lines and Wi-Fi are absolutely critical for our daily operations. When we were unexpectedly faced with outages, Jake went above and beyond to resolve the issues swiftly and...”

— Caroline H

★★★★★

“Kallum came today to install and set up our new phone system. He was excellent, talked through everything in laymans terms (which was needed) and went out of his way to leave us with a system that works for us. We have been with Chrome for 3 years and have alw...”

— Kriss Morrison Cooper

Customer reviews

No customer reviews yet. Worked with CHROME TELECOM LIMITED? Be the first to share your experience. Every review is checked before it appears.

About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.

Get a quote from CHROME TELECOM LIMITED