Avefinity
Owner-maintained profileSERVING LONDON · GREATER LONDON
Profile introduction
Avefinity focuses on IT support for sole traders, micro businesses and non-profit organisations. Its services include setting up, managing and securing Microsoft 365, Windows and Microsoft Entra ID, with help tailored to smaller organisations. The business places an emphasis on patient explanations, straightforward advice and accessible support for people with different needs. Alongside assistance with individual technology issues, it offers monthly IT support retainers. Its approach is designed to make everyday systems easier to understand and manage for organisations without a large IT team.
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Extended / out-of-hours support available
- Not offered / not in placeDeclared 21 Sep 2026
- Documented standard operating procedures
- Not offered / not in placeDeclared 21 Sep 2026
- Dedicated account management
- Offered / in placeDeclared 21 Sep 2026
- On-site support available
- Offered / in placeDeclared 21 Sep 2026
- Client portal / ticketing system
- Offered / in placeDeclared 21 Sep 2026
- Documented SLAs
- Not offered / not in placeDeclared 21 Sep 2026
- Client references available on request
- Not offered / not in placeDeclared 21 Sep 2026
- Published case studies
- Not offered / not in placeDeclared 21 Sep 2026
- Clear, published pricing
- Offered / in placeDeclared 21 Sep 2026
- Team visible on website
- Offered / in placeDeclared 21 Sep 2026
- Clear contract terms
- Offered / in placeDeclared 21 Sep 2026
- Proactive client communications
- Offered / in placeDeclared 21 Sep 2026
Overview
AI-generated · Sep 2026Avefinity is a part-time UK MSP based in Hatfield, Hertfordshire, specialising in managed IT support, Microsoft 365, and cloud services for sole traders, small businesses, and charities. They emphasise transparent pricing, honest advice, and inclusive support shaped by neurodivergent leadership.
Known for: IT support for small businesses and sole traders with emphasis on transparent pricing and inclusive service
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
Company
Capabilities
Credentials & check history
2 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
ICO Registered Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Profile information and sourcesExplore recorded details, source links and any previous assessment. Information coverage is separate from service quality.
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
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Business website+1 recorded
https://avefinity.com
Profile record · Date not recorded · Open source
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Contact route+1 recorded
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: London, Hertfordshire
Profile record · service areas do not imply offices · Date not recorded
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Business introduction+1 recorded
Avefinity focuses on IT support for sole traders, micro businesses and non-profit organisations. Its services include setting up, managing and securing Microsoft 365, Windows and Microsoft Entra ID, with help tailored to smaller organisations. The business places an emphasis on patient explanations, straightforward advice and accessible support for people with different needs. Alongside assistance with individual technology issues, it offers monthly IT support retainers. Its approach is designed to make everyday systems easier to understand and manage for organisations without a large IT team.
Profile record · Date not recorded
Services & fit 1/4
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Services listed+1 recorded
IT Support & Helpdesk, Cloud & Microsoft 365, Microsoft 365, IT Helpdesk & Service Desk, IT Consultancy & Strategy
Provider declaration · Date not recorded
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Sector experienceUnknown
Not recorded
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Technologies supportedUnknown
Not recorded
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Customer size rangeUnknown
Not recorded
Credential detail 1/4
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Credentials named+1 recorded
ICO Registered; Microsoft Partner
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
Not recorded
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Credential scopeUnknown
Not recorded
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Credential dates & check historyUnknown
Not recorded
Support arrangements 3/4
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Extended support hours+1 recorded
Declared not offered
Provider declaration · 21 Sep 2026
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Response commitmentUnknown
Not recorded
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Support delivery+1 recorded
On-site support: declared available
Provider declaration · 21 Sep 2026
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 2/4
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Review recordUnknown
Not recorded
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Review collection dateUnknown
Not recorded
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Customer examples+1 recorded
Declared not offered
Provider declaration · 21 Sep 2026
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Reference information+1 recorded
Declared not offered
Provider declaration · 21 Sep 2026
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Previous assessment
10/50Recorded date unavailable · archived methodology
Historical points retained for transparency. This is not a current quality rating or an active vetting award.
Inspect original category points
- Security & Compliance
- 0/12
- Capability & Technical
- 4/12
- Trust & Reputation
- 1/10
- Service Quality
- 3/8
- Reliability & Stability
- 2/8
Original stored values, not recalculated. An absent category has no plotted value. Supporting records may be incomplete.
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
Customer reviews
No customer reviews yet. Worked with Avefinity? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.