ACT Systems Ltd
Owner-maintained profileSERVING LONDON · GREATER LONDON
Profile introduction
Microsoft 365 CSP since 2015 | £1M+ Azure/M365 managed
Support & working style
Answers supplied by the provider. Confirm the arrangements for your contract.
- Extended / out-of-hours support available
- Offered / in placeDeclared 1 Sep 2026
- Documented standard operating procedures
- Offered / in placeDeclared 1 Sep 2026
- Dedicated account management
- Offered / in placeDeclared 1 Sep 2026
- On-site support available
- Offered / in placeDeclared 1 Sep 2026
- Client portal / ticketing system
- Offered / in placeDeclared 1 Sep 2026
- Documented SLAs
- Offered / in placeDeclared 1 Sep 2026
- Client references available on request
- Offered / in placeDeclared 1 Sep 2026
- Published case studies
- Offered / in placeDeclared 1 Sep 2026
- Clear, published pricing
- Offered / in placeDeclared 1 Sep 2026
- Team visible on website
- Offered / in placeDeclared 1 Sep 2026
- Proactive client communications
- Offered / in placeDeclared 1 Sep 2026
Overview
AI-generated · Sep 2026ACT Systems is a Reading-based managed IT support and cyber security provider serving businesses across London, Berkshire and the Thames Valley. Since 2003, they deliver cloud-first IT services, Microsoft 365 and Azure solutions, and managed security services to regulated and professional organisations.
Known for: Cloud-first managed IT support with compliance and security focus
Written by AI from what the register holds on this provider, not supplied by the provider. What we check
The detail behind the profile.
One point per topic with recorded information. This measures how much you can inspect here, not business quality. Not recorded means unknown.
More information does not mean a better provider.
Company information 4/4
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Business website+1 recorded
https://actsystems.co.uk/
Profile record · Date not recorded · Open source
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Contact route+1 recorded
01189870070 · [email protected]
Profile record · Date not recorded
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Base & service locations+1 recorded
Service areas: London, Reading, Berkshire, Slough, Bracknell, Maidenhead, Wokingham, Newbury, Windsor, Oxford, Oxfordshire, Hampshire, Southampton, Portsmouth, Winchester, Basingstoke, Romsey, Fareham, Swindon
Profile record · service areas do not imply offices · Date not recorded
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Business introduction+1 recorded
Microsoft 365 CSP since 2015 | £1M+ Azure/M365 managed
Profile record · Date not recorded
Services & fit 2/4
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Services listed+1 recorded
IT Support & Helpdesk, Cybersecurity, Cloud & Microsoft 365, IT Infrastructure, VoIP & Telecoms, Microsoft 365, Backup & Disaster Recovery, Networking, Managed Security (SOC), IT Helpdesk & Service Desk, Compliance & GRC, Connectivity & Broadband, IT Consultancy & Strategy
Provider declaration / Website extraction · Date not recorded
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Sector experience+1 recorded
Professional Services, Finance & Banking, Healthcare, Energy & Utilities
Profile record · Date not recorded
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Technologies supportedUnknown
Not recorded
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Customer size rangeUnknown
Not recorded
Credential detail 1/4
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Credentials named+1 recorded
Microsoft CSP; Cyber Essentials; CompTIA Certified (staff); Cyber Essentials Plus; ICO Registered; Microsoft Certified (staff); Microsoft Partner; Google Cloud Partner
Profile credential record · Date not recorded
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Issuer or registration detailsUnknown
Not recorded
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Credential scopeUnknown
Not recorded
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Credential dates & check historyUnknown
Not recorded
Support arrangements 3/4
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Extended support hours+1 recorded
Declared available
Provider declaration · 1 Sep 2026
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Response commitmentUnknown
Not recorded
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Support delivery+1 recorded
On-site support: declared available
Provider declaration · 1 Sep 2026
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Service area+1 recorded
Local
Profile record · Date not recorded
Customer evidence 4/4
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Review record+1 recorded
4.9/5 from 77 Google reviews
Google review cache · 23 Sep 2026
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Review collection date+1 recorded
23 Sep 2026
Google review cache · 23 Sep 2026
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Customer examples+1 recorded
Declared available
Provider declaration · 1 Sep 2026
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Reference information+1 recorded
Declared available
Provider declaration · 1 Sep 2026
Every recorded answer counts equally, including an explicit “not offered”. Points do not change directory order. Credential details remain recorded claims until checked against the issuer.
Company
A look at their website
Captured 23 Sep 2026
Capabilities
Items marked ° were detected on ACT Systems Ltd’s own website rather than declared by the provider, so they may be incomplete or out of date.
Credentials & check history
8 credential records. Certificate details and historical checks are shown separately. A missing field means that detail is not stored here.
Microsoft CSP Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
CompTIA Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Cyber Essentials Plus Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
ICO Registered Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Certified (staff) Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Microsoft Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Google Cloud Partner Credential named in the profile; no completed check is recorded. View certificate details & sources
- Issuer / certification body
- Issuer / certification body not recorded
- Certificate / registration number
- Certificate / registration number not recorded
- Issue date
- Issue date not recorded
- Expiry date
- Expiry date not recorded
- Scope
- Certificate scope not recorded
- Certificate details source
- Details source not recorded
- Historical check source
- Check source link not recorded
Historical check dates are not certificate issue or expiry dates. A details source can be the provider’s website; it does not establish a new independent check. Confirm the current holder and scope with the issuer.
Companies House
Public registry record- Company no.
- 04910002
- Status
- active
- Incorporated
- 2003
- Years trading
- 23
Website security
A dated view of this website’s public technical settings. These checks do not assess the provider’s client work or overall service quality.
Checked Sep 2026: TLS, HTTP security headers & SPF/DMARC email authentication. These automated checks describe public technical settings.
What customers say
positive sentiment2 months ago
AI summary of 5 review excerpts returned by Google. The sample may not represent the full review history.
This sample of five returned reviews describes ACT Systems positively across technical competence, responsiveness and customer service. The reviewers praise quick issue resolution, professional conduct and helpful support, though this limited sample contains no critical feedback.
- Fast response times and efficient problem-solving reported by multiple reviewers
- Professional and courteous team conduct noted across the sample
- Technical competence described as handling complex IT problems and migrations
- Minimal disruption to business operations during support and setup
★★★★★“ACT Systems have been fantastic in supporting our business and servicing our IT needs. Their team is always courteous, professional and extremely responsive. They deal with issues quickly and efficiently, helping to resolve problems with minimal disruption an...”
— Carol Jackson-Bell
★★★★★“I recently purchased a new laptop and was really struggling getting everything transferred over from my old one, and to get it running smoothly. I contacted ACT Systems who set it up for me. Having spent several hours to no avail, I wished I had contacted t...”
— JulieS
★★★★★“We’ve had an incredible experience working with ACT. From the very beginning, their team has demonstrated exceptional professionalism, technical expertise, and a strong commitment to delivering top-notch IT solutions. One of the standout aspects of working wi...”
— Valentin Guyonnet
Customer reviews
No customer reviews yet. Worked with ACT Systems Ltd? Be the first to share your experience. Every review is checked before it appears.
About this listing: information is drawn from public sources (including Companies House and the provider’s own website) and, where the listing is claimed, the provider’s declarations. Information points describe coverage, not quality. Previous assessments are historical records; public vetting awards are paused. Read how we present information. If anything here is inaccurate or out of date, report it and we’ll review and correct it promptly.